| HELP - Frequently Asked Questions |
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What is Junk my Car?
What types of vehicles do you purchase?
How do I get an offer for my junk car?
Do I have to pay a service fee to Junk my Car?
How quickly will Junk my Car remove my junk car?
Can you remove vehicles that are abandoned on my property?
What areas does Junk my Car service?
Do you purchase junk cars, even if they are damaged or missing parts?
Do you remove motorcycles?
Do I need to be present when the junk car is removed?
Do I need a title in order to junk my car?
I have the title to the car, but the car is in a different location. Can you still remove it?
If you can pickup vehicles without a title, why do you need mine?
How do I sign or obtain my title?
Can you remove cars off the highway?
What happens to vehicles you remove?
How does Junk my Car make money?
What ensures me that I will get payment for my vehicle?
When will I receive payment?
Will someone need to come appraise my vehicle in person or do I need to bring it in for inspection?
Who handles my vehicles final paperwork?
Do I need to go to DMV during this process?
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What is Junk my Car?
Junk my Car is a nationwide service that purchases and picks up vehicles in the United States and Canada.
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What types of vehicles do you purchase?
Junk my Car purchases wrecked or totaled vehicles but we also make offers on running used and new cars.
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How do I get an offer for my junk car?
Simple! You can either fill out our online form here or call (877) JUNK-MY-CAR. That is (877) 586-5692
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Do I have to pay a service fee to Junk my Car?
No, we do not charge a service fee.
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How quickly will Junk my Car remove my junk car?
A towing company will be in touch with you within 48 hours once you submit your vehicle for removal. Once contacted, you will be able to arrange a date and time to have your vehicle picked up. In many cases, this can be done the same day!
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Can you remove vehicles that are abandoned on my property?
Yes. We are able to remove abandoned vehicles throughout the US and Canada.
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What areas does Junk my Car service?
Junk my Car removes vehicles in all 50 States and Canada.
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Do you purchase junk cars, even if they are damaged or missing parts?
In almost every case, we can make an offer on your vehicle. This does vary per tower and their ability to remove junk cars with missing parts, such as tires, engines and transmissions, etc. The best course of action that you can do is to request an offer. If we can’t pay you for your vehicle, we may be able to remove it for free.
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Do you remove motorcycles?
Yes. We are able to remove motorcycles.
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Do I need to be present when the junk car is removed?
In most cases, you will not need to be at your vehicle when it is removed. You should be able to leave all required documents inside the vehicle. The tower can then take the vehicle without you being present. Generally, the only time you would need to be with the vehicle is if the vehicle is in a gated community, in the garage, or depending on your payment method.
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Do I need a title in order to junk my car?
No. We are able to remove vehicles without titles throughout the US States and Canada.
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I have the title to the car, but the car is in a different location. Can you still remove it?
Yes. We are able to remove vehicles in all types of situations, including when a title is in a different location than the vehicle.
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If you can pickup vehicles without a title, why do you need mine?
It is true we can remove a vehicle regardless of a title, but depending on the state your vehicle is in, we may need an alternate form of documentation. If your vehicle has a current title, we can use it to process your vehicle as fast as possible, where an alternate form of paperwork may take longer to go through DMV.
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How do I sign or obtain my title?
All questions regarding the signing or obtaining of your title and the finalization of your vehicle can be found at our Document Guide.
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Can you remove cars off the highway?
In most cases, we can remove a vehicle off of highways and interstates.
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What happens to vehicles you remove?
Where your vehicle will go differs from state to state. In one manner or another; your vehicle will be recycled. In most cases, it is crushed for the scrap metal.
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How does Junk my Car make money?
The salvage market in general makes money through recycling vehicles. Junk my Car is no different; once you accept an offer, it is then sent to a towing company and the car is recycled.
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What ensures me that I will get payment for my vehicle?
A purchase agreement will be emailed to you, which you will need to review with one of our representatives to ensure that the offer amount, mailing address, and payment information are correct.
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When will I receive payment?
In most cases, payment can be offered on the spot. In other cases, payment is sent via check or Paypal between 10-14 business days of the pickup of the vehicle. This time allows us to confirm the vehicle documentation and condition.
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Will someone need to come appraise my vehicle in person or do I need to bring it in for inspection?
No. The great thing about Junk my Car is that everything is handled right over the phone or online. No waiting for an appraiser to meet and no sitting in a waiting room while your car is being inspected. How easy is that?!
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Who handles my vehicles final paperwork?
All the paperwork is handled at the holding facility that picks up your vehicle, and they process that with your local DMV.
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Do I need to go to DMV during this process?
In most cases no; however, if we are unable to process your vehicle due to your state's laws requiring specific documentation, a form may need to be acquired from DMV.
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